Terms of Service

Terms of Service

General Information

This website is operated by Cuddo. Throughout the site, the terms "we," "us," and "our" refer to Cuddo.

By accessing our website or purchasing products from cuddo.in, you agree to be bound by these Terms of Service, along with any additional policies referenced on this website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Changes become effective immediately upon being posted on this page.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

  • You will not use our products or services for any unlawful or unauthorized purpose.

  • You will not interfere with, damage, or attempt to gain unauthorized access to our website or systems.

Violation of these Terms may result in suspension or termination of access to our services.

Products & Orders

All products displayed on our website are subject to availability.

We make every effort to accurately display product colors, sizes, and specifications. However, actual products may vary slightly due to lighting, screen settings, manufacturing tolerances, or photography.

We reserve the right to:

  • Refuse or cancel any order

  • Limit purchase quantities

  • Modify product pricing or availability without prior notice

Orders may also be cancelled in cases of pricing errors, suspected fraud, payment issues, or other exceptional circumstances.

Product Safety

Our products are designed for use under adult supervision where appropriate.

Parents and guardians are responsible for selecting products suitable for their child's age and ensuring safe use according to any instructions provided.

Payments

We accept secure payments through trusted third-party payment providers, including:

  • UPI

  • Debit & Credit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

We do not store complete debit card, credit card, UPI, or banking information on our servers.

Shipping & Delivery

We currently deliver within India.

Delivery timelines are estimates and may vary depending on courier operations, location, weather conditions, public holidays, or other unforeseen circumstances.

Please refer to our Shipping Policy for complete details.

Refunds, Replacements & Cancellations

Requests for cancellations, refunds, or replacements are subject to our Refund Policy.

Please review our Refund Policy for complete eligibility, timelines, and conditions.

Intellectual Property

All content on this website, including text, graphics, logos, images, product photographs, branding, designs, and website content, is the property of Cuddo or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to our website or systems

  • Upload malicious software, spam, or harmful content

  • Copy or exploit our content without permission

Limitation of Liability

To the fullest extent permitted by law, Cuddo shall not be liable for:

  • Indirect or incidental damages

  • Courier delays beyond our control

  • Product misuse or improper handling

  • Temporary website interruptions or technical issues

Our total liability for any claim shall not exceed the amount paid for the purchased product.

Accuracy of Information

We strive to keep all product information, pricing, descriptions, and availability accurate and up to date.

However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Third-Party Services

Our website may integrate with third-party services including payment gateways, shipping providers, analytics tools, and social media platforms.

We are not responsible for the policies or practices of these third-party services.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

Contact Us

Cuddo

Website: cuddo.in

Email: cuddokids@gmail.com